We started our collaboration with PURE CX back in 2015 as we needed to improve our business, the quality we were delivering to our customers and to spot any 'blind' areas that needed to have more control. We were lucky to work with a great team of people at management level as well as project managers, who were devoted to their job. All of them had a great sense of professionalism. We brought to light small, but significant issues that needed to be corrected. Today SIXT Qatar is highly appreciated and more than 80% of our customers find our services exceptional. Now is the moment where we need PURE CX more than ever as we need to maintain the high standards and this is why we renewed our collaboration with an “open end” contract. Those who are reading this short feedback, DO NOT hesitate to team up with PURE CX they can help you do your business better!