We started our collaboration with PURE CX back in 2015 as we needed to improve our business, the quality we were delivering to our customers and to spot any 'blind' areas that needed to have more control. We were lucky to work with a great team of people at management level as well as project managers, who were devoted to their job. All of them had a great sense of professionalism. We brought to light small, but significant issues that needed to be corrected. Today SIXT Qatar is highly appreciated and more than 80% of our customers find our services exceptional. Now is the moment where we need PURE CX more than ever as we need to maintain the high standards and this is why we renewed our collaboration with an “open end” contract. Those who are reading this short feedback, DO NOT hesitate to team up with PURE CX they can help you do your business better!


Acquiring the assistance of INTERNATIONAL SERVICE CHECK has greatly helped us monitor the outlet performance ensuring brand standards of quality service and food are delivered consistently. Reports are done fairly and feedback from our company is easily accommodated. The open collaboration between our companies is what made this partnership a success.


The insights that we have gained from INTERNATIONAL SERVICE CHECK has been incredibly helpful in determining gaps and strengths within our organisation. It’s an integral part of our continued efforts to improve our customer service.


Over the past 5 years we have found the service provided by INTERNATIONAL SERVICE CHECK to be both professional and efficient. Being one of the few companies in Dubai that are able to provide both local market and international audits as well as integrity checks at a competitive pricing. They are always willing to support our business requirements and objectives from creating tailored audit reports to conducting special request visits. The project team are on hand and respond to questions in a timely fashion. Overall we are extremely satisfied with the service that INTERNATIONAL SERVICE CHECK and PURE CX provide.