The most valuable resource affecting your bottom line is your team. Our training and development solutions will help your employees to increase knowledge and functional skills. All of our soft skill training course materials are accredited by the Institute of Commercial Management, UK. This accreditation provides assurance that our materials meet a professional standard. ICM provides certification for suitable and relevant academic, training and development programmes offered by public and private sector organisations - the Institute has previously worked with UN agencies, government departments and global corporations.
Our current course offering includes the following:
- Customer Service Excellence
- Complaint Handling
- Communication / Body Language
- Sales Skills on the Telephone
Feel free to contact us for more information about these services or any specialised project you may need full assistance with.