Category Archives: Customer Satisfaction Surveys

When looking to grow your business, listening to your customers is right up there with breathing in terms of its importance. And, as every conceivable niche across all kinds of markets become increasingly more competitive, the right survey analysis can be the difference that makes all the difference. Measuring, analyzing and tracking customer satisfaction has become an...

The global big data market is projected to hit $92.2 billion by 2026, and it's anticipated to rise at a rate of 14.4 percent every year. Today, data is more important than ever. Data helps businesses to sharpen their focus and make sound decisions, especially when entering new markets. With big data, marketers and businesses can...

Numbers are a great way to track a business's progress and measure its success. However, raw statistics alone typically falls short in shedding light on the whole story. Especially when it comes to consumer insights. That's where qualitative data comes in. Customer service survey questions are powerful tools for understanding your business's strengths and weaknesses. Well-crafted surveys...