Customer Experience Management & Consultancy
The hospitality industry is one of the most exciting industries and it has a lot of different facets. If you are in the hospitality industry, you know that it is not easy to keep your customers happy. There are so many things you can do wrong, and even if everything goes right, some...
The coronavirus pandemic COVID-19 has affected every aspect of our daily lives and business; with the whole world going into lockdown. Since the end of April, 2020 some countries are slowly easing restrictions and opening up to a changed new world. Consumer habits and priorities all have changed within a short period of...
Every person on earth has the right to the pursuit of happiness. But how many people are actually able to achieve contentment? When you travel to Dubai, you’ll see they’re much happier now than before.
According to one survey done in 2015, Dubai residents feel happy, proud and safe. There was an overwhelming increase in...